Privacy Policy

This privacy policy sets out how "Automated Utility Billing" uses and protects any information that you give "Automated Utility Billing" when you use the website.

Automated Utility Billing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be indentified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Automated Utility Billing may change this policy form time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 8/1/2014.

What we collect
We may collect the following information:

• Name
• contact information including email address
• demographic information such as postcode, preferences and interests
• other inforamtion relevant to customer surveys and offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• We may use the information to improve our products and services
• We may periodically send promotional email about new products, special offers and other information
• From time to time we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
• We may use the information to customise the website according to your interests.
• We may provide your information to our third pary partners for marketing or promotional purposes.
• We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web sraffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We user traffic log cookies to indentify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have an control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst vistiing such sites and not goverened by this privacy statement. You should exercise caution and look at the privacy statement applicaqble to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody or for direct marketing purposes
• if you have previoiusly agreed to us using your presonal inforamtion for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@aubilling.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send your promotional information about thrid parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held please write to:

Automated Utility Billing
P.O. Box 542
Casnovia, MI 49318

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.